Thursday 5 September 2013

Assessment time

We don't like to rest on our laurels here at Wessington Way so have applied for re-accreditation in two national awards: The British Dental Association's Good Practice award and Customer First.

We are delighted to announce that we have achieved the Good Practice standard for the 7th year running, meaning that we have now gained silver membership status. Our commitment to Good Practice
is outlined below, in what we like to call our ten commandments!


1.   We aim to provide dental care of a consistently good quality for all patients.
2.   We only provide care that meets your needs and wishes.
3.   We aim to make your treatment as comfortable and convenient as possible.
4.   We look after your general health and safety while receiving dental care.
5.   We follow current guidance on infection control.
6.   We check for mouth cancer and tell you what we find.
7.   We take part in continuing professional development to keep our skills and knowledge up-to-date.
8.  We train all staff in practice-wide work systems and review training plans once a year.
9.   We welcome feedback and deal promptly with any complaints.
10. Every member of the practice is aware of the need to work safely under General Dental Council             guidelines


Two years ago, we became the first dental practice in the country to be awarded the Customer First award. We want to hold on to that prestigious title so are being reassessed this week. We will keep you posted with the results.


No comments:

Post a Comment