Wednesday 3 December 2014

Bridge Update


Discussions are ongoing with the City of Sunderland Council for the continuing care of all our patients after February 2015, so as to safeguard your interests and minimise any disruption to you all  please make your next appointments and we will contact you to let you know exactly what the new arrangements will be.

Thank you,


Martin Anderson 

Tuesday 4 November 2014

Christmas shopping

Have you tried Practice Plan Perks yet? To help ease the financial strain of this time of year, make the most of your Wessington Way membership by taking advantage of the on-line savings website, Practice Plan Perks.


For those that have not already used the site, all you need is your Wessington Way patient reference number. This can be found on your membership card but don't worry if you don't have it, just give the reception team a call and they will be happy to help. Simply enter your number on the website and browse to your heart's content!

If you have any questions about Practice Plan Perks, please do not hesitate to call or email us.

Christmas opening hours

Merry Christmas from Wessington Way Dental Practice!
If you wish to make an appointment over the Christmas period, or have a dental emergency, please see below for our Christmas opening hours.

Monday 22nd December 8am - 8pm

Tuesday 23rd December 8am - 8pm

Christmas Eve 8am - 4pm

Christmas Day Closed

Boxing Day Closed

Saturday 27th December Closed

Sunday 28th December Closed

Monday 29th December 8am - 8pm

Tuesday 30th December 8am - 8pm

New Year's Eve 8am - 4pm

New Year's Day Closed

Friday 2nd January 8am - 3pm

If you have a dental emergency outside of our opening hours, Please contact NHS Direct on 111.

Tuesday 7 October 2014

Important message to our patients

The Practice has been served with documentation by Sunderland Council which is the legal mechanism to force us to leave our building by the end of February 2015. Negotiations are under way with the Council. We are working hard in the meantime to ensure that all our patients continue to receive the service that you have come to expect. We shall update you on our website, on Facebook, and by newsletter.

Wednesday 10 September 2014

Team news

It is our pleasure to introduce to you three new members of the Wessington Way Team. Paige Charlton, Hannah Scrafton and Hannah Marlborough. All three are from Sunderland and have just begun their Dental Nurse training course.











Paige Charlton












Hannah Scrafton




 Hannah Marlborough






Wessington Way Dental Practice would like to congratulate our Senior Practice Manager Amanda and her husband Craig on their wonderful news. They are expecting their second child in January, a brother or sister to daughter Sophia.




























Wednesday 11 June 2014

Team news

Happy 60th Birthday Mr Anderson!

The Wessington Way Team would like to congratulate Mr Anderson on reaching his 60th Mile stone! The team celebrated his birthday alongside his family and close friends.




Welcome to the world Caitlin!

Wessington Way Dental Practice would like to wish our Practice Manager Jayne and her husband Michael a huge congratulations on the birth of their daughter Caitlin born on 14th April.


Well done Jayne and enjoy your little bundle!


Tuesday 10 June 2014

Come and meet one of our treatment coordinators for a FREE consultation!

We are pleased to announce that we are now one of a few Dental Practices to offer a unique treatment coordinator service, so why not arrange a FREE consultation today!

What can our treatment coordinators do for you?

Meeting with our highly trained treatment coordinators gives you the opportunity to discuss benefits of treatments which you may wish to consider. They will spend time with you on a one to one basis to establish your individual treatments needs and discuss with you how we can create the smile you have always wanted. They will provide you with comprehensive information on the treatments that are of interest - including costs - to enable you to decide on taking the next step in discussing the treatment with your dentist.  

         Amanda       Suzanne       Laura       Kirsty
              Amanda               Suzanne               Laura                    Kirsty

How do I book a FREE consultation?

Our reception team would be delighted to make an appointment for you. 
Call us today on 0191 5498888 or e-mail enquiries@wessingtonway.com 

We would be delighted if you would share this with friends and family. 


National Smile Month 2014

It is National Smile Month! This is a campaign run by the the British Dental Health Foundation and aims to promote key oral health messages, in a fun way. These messages are:

  1. Brush your teeth for two minutes, twice a day using a fluoride toothpaste.
  2. Cut down on how often your have sugary drinks and snacks.
  3. Visit the dentist regularly, as often as they recommend.


Click here to learn more about the Smile Month campaign and oral health tips.


You said - we did

We are always delighted to receive your feedback to help us improve our services to you.

Some of our patients wished the practice to have more evening appointment availability with our hygienists.
Kay is now offering evening appointments on a Monday from 6-8pm.

We have recently changed our answer machine to explain when the Practice is closed for training.

We have purchased additional tables which are placed close to seated areas for patients who wish to have refreshments.

If you have any suggested improvements, our reception team would love to here them!

Wednesday 21 May 2014

National Smile Month Competition


WOULD YOU LIKE TO WIN AN ORAL B TRIUMPH 5000 ELECTRIC TOOTHBRUSH?






How many items are in the vase? 
(Vase is approximately 70cms high and 21cms in diameter at the top) 

Post your guess on our Facebook page or come along to the the practice by the 19th June 2014. 


Good luck!

Tuesday 20 May 2014

Smile Selfie!


IT'S NATIONAL SMILE MONTH!

TAKE YOUR SMILE
SELFIE!





For your chance to win an Oral B oscillating electric tooth brush head pack, come into the Practice and ask our reception team to take your photograph and we will upload it on to our Facebook page. 




*Your smile selfie must be uploaded by 19th June 2014 and the winner will be chosen at random by the practice*

Monday 19 May 2014

National Smile Month 2014

Today sees the start of National Smile Month! This is a campaign run by the the British Dental Health Foundation and aims to promote key oral health messages, in a fun way. These messages are:

  1. Brush your teeth for two minutes, twice a day using a fluoride toothpaste.
  2. Cut down on how often your have sugary drinks and snacks.
  3. Visit the dentist regularly, as often as they recommend.
At Wessington Way, we are getting into the Smile Month spirit.We have free samples to give away and you will have the chance to enter our great competitions, watch this space!

Click here to learn more about the Smile Month campaign.



Monday 12 May 2014

Welcome to the world Caitlin!

Wessington Way Dental Practice would like to wish our Practice Manager Jayne and her husband Michael a huge congratulations on the birth of their daughter Caitlin born on 14th April.

Well done Jayne and enjoy your little bundle!

Thursday 1 May 2014

The early May bank holiday


The early May bank holiday

Wessington Way Dental Practice would like to wish you a happy early May bank holiday!

If you wish to make an appointment over the bank holiday period, or you have a dental emergency, please see below for our bank holiday opening hours.

Friday 2nd May  - 8am - 3pm
Saturday 3rd May -  9am - 1pm
Sunday 4th May - Closed
Monday 5th May - Closed
Tuesday 6th May - 8am - 8pm

If you have a dental emergency outside our working hours, please contact NHS direct on 111.

Wednesday 23 April 2014

Savings on big name brands!

Savings on big name brands!

Have you tried Practice Plan Perks yet? Make the most of your Wessington Way membership by taking advantage of the on-line savings website, Practice Plan Perks.


For those that have not already used the site, all you need is your Wessington Way patient reference number. This can be found on your membership card but don't worry if you don't have it, just give the reception team a call and they will be happy to help. Simply enter your number on the website and browse to your heart's content!

If you have any questions about Practice Plan Perks, please do not hesitate to call or email us.

Wednesday 16 April 2014

Easter opening hours

Happy Easter!
 
 
The Wessington Way Team would like to wish you a Happy Easter!

If you wish to make an appointment over the Easter period, or have a dental emergency, please see below for our Easter opening hours.
 
Thursday 17th April 2014          8am - 5pm
Friday 18th April 2014               Closed
Saturday 19th April 2014           Closed
Sunday 20th April 2014             Closed
Monday 21st April 2014            Closed
Tuesday 22nd April                    8am - 8pm
 
If you have a dental emergency outside of our opening hours, Please contact NHS Direct on 111.

 

Monday 10 March 2014

Are we a nation of snackers?

Last year in the United Kingdom, we spent over £2.8 billion on snacks. Far more than our European neighbours! Whilst snacks can be enjoyed as part of a healthy, balanced diet, please give a thought as to how this affects your teeth.

Each time you eat or drink (anything except water), your teeth are subjected to an acid attack. Too many acid attacks on your teeth will lead to cavities and tooth decay. Research shows that limiting the number of acid attacks per day to 5 or less is the best way to reduce your risk of tooth decay.

This advice is particularly important for children. To monitor your child’s sugar intake, go to http://www.wessingtonway.com/downloads to download our “Food and Drink Clock”. This is a fun way to help children understand how what they eat can affect their teeth.

Have you used our new facilities?

Did you know that at Wessington Way we have many extra facilities for our patients to enjoy whilst at the practice?

Next time you visit, feel free to take advantage of our free WIFI, mobile phone charging and in-surgery Ipod docking stations.

We didn't realise our patients had such an eclectic taste in music!

Please like us!

We have just reached 100 likes on our Facebook page! Please help us to reach 200. Like our Facebook page at https://www.facebook.com/wessingtonway and receive all of the very latest Wessington Way news.

You said- we did

In our latest practice survey, we asked our patients to rate the following statements out of ten:
  • My dentist uses good quality materials
  • The receptionist makes me feel important to the practice
  • I consider the membership plan to be good value for money

We are delighted that we scored 10/10 for the first two statements.

We scored on average 9/10 for patients who consider the membership plan to be good value for money. Whilst we are very pleased with this result, we thought that we would take this opportunity to discuss the Wessington Way Membership Plan.

We always endeavour to offer excellent value for money for the service that we provide. The decision was taken at the end of last year to increase our adult membership price from £11.51 per month to £12.00 per month. This was the first increase that we had introduced in 4 years. We felt this increase was necessary to allow us to carry on providing our patients with the excellent dental care and service that they deserve.

The following is included with your adult Wessington Way Membership Plan:

·         Two dental health checks a year with your dentist
·         Two plaque control visits a year with one of our dental hygienists
·         Any diagnostic x-rays that are clinically required
·         Assessment and advice appointments that are clinically required
·         20% discount on all dental treatment
·         Worldwide emergency, trauma and redundancy insurance


If there is any aspect of our care or service that you would like to comment on, please feel free to get in touch. We love your feedback!

Team news

We are delighted to welcome aboard two new trainee dental nurses, Laura and Paige.

Laura joined Wessington Way Dental Practice in the new year after deciding on a change in career. She had previously studied fashion and textiles at Newcastle College, and worked in fashion retail for 3 years. She is excited about starting her new career as a dental nurse and will begin her dental nursing qualification in the summer. Laura lives in Hebburn with her family and enjoys cooking, eating out, swimming and spending time with her friends and boyfriend, Ashley.

Paige has always been interested in dentistry but only recently decided to pursue a career as a dental nurse after working in retail. Paige lives in Seaham and enjoys shopping, art, cinema, walking her dog and spending time with friends, family and her boyfriend, Michael.

We hope you will join us in wishing the girls all the best for their futures at Wessington Way.

Wednesday 19 February 2014

Welcome Laura and Paige

It is our pleasure to introduce to you, two brand new members of the Wessington Way Team. Laura and Paige have just started their dental nursing training at the practice and will begin their formal studies in the summer.

Monday 3 February 2014

Online booking now available

New patients can now book an initial consultation online. Click here to book.


Thursday 16 January 2014

CQC Inspection

In December, Wessington Way Dental Practice were routinely inspected by the Care Quality Commission (CQC) who are the regulator of all health and social care services in England. The practice met all of the required standards which are:

  1. Treating people with respect and involving them in their care.
  2. Providing care, treatment and support that meets people's needs.
  3. Caring for people safely and protecting them from harm.
  4. Meeting required standards of staffing.
  5. Quality and suitability of management.

If you would like to read our full inspection report, please click here.

Tuesday 7 January 2014

Congratulations Karen!

We would like to congratulate our nurse, Karen Russell, on successfully passing her dental nursing qualification! Well done!