Monday, 10 March 2014

You said- we did

In our latest practice survey, we asked our patients to rate the following statements out of ten:
  • My dentist uses good quality materials
  • The receptionist makes me feel important to the practice
  • I consider the membership plan to be good value for money

We are delighted that we scored 10/10 for the first two statements.

We scored on average 9/10 for patients who consider the membership plan to be good value for money. Whilst we are very pleased with this result, we thought that we would take this opportunity to discuss the Wessington Way Membership Plan.

We always endeavour to offer excellent value for money for the service that we provide. The decision was taken at the end of last year to increase our adult membership price from £11.51 per month to £12.00 per month. This was the first increase that we had introduced in 4 years. We felt this increase was necessary to allow us to carry on providing our patients with the excellent dental care and service that they deserve.

The following is included with your adult Wessington Way Membership Plan:

·         Two dental health checks a year with your dentist
·         Two plaque control visits a year with one of our dental hygienists
·         Any diagnostic x-rays that are clinically required
·         Assessment and advice appointments that are clinically required
·         20% discount on all dental treatment
·         Worldwide emergency, trauma and redundancy insurance


If there is any aspect of our care or service that you would like to comment on, please feel free to get in touch. We love your feedback!

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