Wednesday, 25 April 2012
We have been experiencing problems with our telephone lines.
We apologise if you have been trying to contact us this morning. We experienced a problem with our telephone lines which was beyond our control. We are pleased to inform you that these problems have now been resolved and our telephones are back on. We apologise for any inconvenience this may have caused.
Wednesday, 28 March 2012
Are we dissolving our teeth away with healthy drinks?
Erosion is an increasingly difficult problem for dentists and patients. This is where tooth material dissolves when acidic foods and drinks are consumed. (not decay!)
You may have seen recent news stories which have identified these problems. Acidic drinks, ie. all fruit juices, fizzy drinks and alcoholic drinks are acidic and will remove a small amount of tooth material from the outer surface every time they are drank.
A recent article has also proved that fruit smoothies can be as bad or even worse than pure orange juice. (Dental update, Nov 2011, Vol 38, No 9, p604)
Our best advice to avoid damage or at least reduce problems is to:
You may have seen recent news stories which have identified these problems. Acidic drinks, ie. all fruit juices, fizzy drinks and alcoholic drinks are acidic and will remove a small amount of tooth material from the outer surface every time they are drank.
A recent article has also proved that fruit smoothies can be as bad or even worse than pure orange juice. (Dental update, Nov 2011, Vol 38, No 9, p604)
Our best advice to avoid damage or at least reduce problems is to:
- Decrease consumption of these foods and drinks
- Consume acidic foods and drinks with meals and not as snacks.
- Drink acidic drinks through disposable straws
- Do not brush your teeth directly after consumption of acidic foods and drinks
If you are concerned about erosion, please feel free to ask your dentist.
Sunday, 18 March 2012
www.facebook.com/wessingtonway and QR code
Well, we are feeling a bit pleased with ourselves as we have now updated our facebook page and got our own QR code, hopefully making ourselves more accessible to our patients and friends. We shall be building up the facebook page over the next few months so please visit it and let us have any suggestions for improving it - all feedback gratefully received!
www.facebook.com/wessingtonway
www.facebook.com/wessingtonway
Thursday, 15 March 2012
You said We did
Although patients have scored us very highly in our survey Dec11 to Feb12 it is clear that sometimes people do experience difficulty parking. Also one patient asked us to extend the car park.
1. We have made available at the Practice - and below - the times when the Car Park is at its busiest. It may be worth avoiding making an appointment for those times and to make an appointment for when the car park is likely to be less full.
2. Our team did agree to park off our site on another piece of private land nearby to free up spaces for patients. However, the owner now requires the land.
3. The team car share when possible and some team members cycle to work when the weather permits. Patients may like to know that we do have the facility to lock a bicycle to a bicycle bar, if cycling to the Dentist appeals!!
4. There is a good bus service to the Practice - please enquire at Reception for details.
5. We did prepare an application to extend the car park but the Council does not favour larger car parks preferring to encourage the use of public transport and car sharing. Also, the uncertainty over the bridge prevented further moves in that direction.
6. CAR PARK INFORMATION
It is very busy in the car park on:
Thursdays, Fridays and Saturdays
We are at full capacity on:
Tuesday between 1pm-3:30pm
Thursday between 8am – 12pm
The following times are quietest in the car park:
Monday: 8am – 11am and 3pm – 8pm
Tuesday: 8am – 1pm and 4pm – 8pm
Wednesday: 8 am – 1pm and 5pm – 8pm
1. We have made available at the Practice - and below - the times when the Car Park is at its busiest. It may be worth avoiding making an appointment for those times and to make an appointment for when the car park is likely to be less full.
2. Our team did agree to park off our site on another piece of private land nearby to free up spaces for patients. However, the owner now requires the land.
3. The team car share when possible and some team members cycle to work when the weather permits. Patients may like to know that we do have the facility to lock a bicycle to a bicycle bar, if cycling to the Dentist appeals!!
4. There is a good bus service to the Practice - please enquire at Reception for details.
5. We did prepare an application to extend the car park but the Council does not favour larger car parks preferring to encourage the use of public transport and car sharing. Also, the uncertainty over the bridge prevented further moves in that direction.
6. CAR PARK INFORMATION
It is very busy in the car park on:
Thursdays, Fridays and Saturdays
We are at full capacity on:
Tuesday between 1pm-3:30pm
Thursday between 8am – 12pm
The following times are quietest in the car park:
Monday: 8am – 11am and 3pm – 8pm
Tuesday: 8am – 1pm and 4pm – 8pm
Wednesday: 8 am – 1pm and 5pm – 8pm
Thursday, 1 March 2012
Customer service at Wessington Way
It is our vision to be the most patient centred dental practice in the country.
As part of our commitment to customer service, we are working with Customer Sure to allow patients to give feedback on the service we provide. When you attend the practice, we may occasionally ask you to complete our customer sure survey. These results are then displayed on the home page of our website.
If you wish to comment on any aspect of our service, or would like to complete a survey, please click on the Customer Service tab on the website.
As part of our commitment to customer service, we are working with Customer Sure to allow patients to give feedback on the service we provide. When you attend the practice, we may occasionally ask you to complete our customer sure survey. These results are then displayed on the home page of our website.
Tuesday, 24 January 2012
Happy Birthday Maxine!
We also saw a competitive side to some people during cocktail making races! Congratulations to the winners, Lauren and Suzanne!
Many thanks to our hosts at Revolution.
Wednesday, 11 January 2012
The Bridge
As some of you may have already heard, the government have recently granted funding to build a new bridge connecting Pallion and Castletown. The bad news for Wessington Way Dental Practice is that the planned construction of the bridge would result in the demolition of the practice.
These events have forced us to move very quickly to identify potential sites for us to move to, should the construction occur.
We would like to reassure all of our patients that we are doing all we can and will keep you informed of any progress through our website. Watch this space!
These events have forced us to move very quickly to identify potential sites for us to move to, should the construction occur.
We would like to reassure all of our patients that we are doing all we can and will keep you informed of any progress through our website. Watch this space!
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