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You said- we did

In our latest practice survey, we asked our patients to rate the following statements out of ten:

• My dentist uses good quality materials
• The receptionist makes me feel important to the practice
• I consider the membership plan to be good value for money

We are delighted that we scored 10/10 for the first two statements.

We scored on average 9/10 for patients who consider the membership plan to be good value for money. Whilst we are very pleased with this result, we thought that we would take this opportunity to discuss the Wessington Way Membership Plan.

We always endeavour to offer excellent value for money for the service that we provide. The decision was taken at the end of last year to increase our adult membership price from £11.51 per month to £12.00 per month. This was the first increase that we had introduced in 4 years. We felt this increase was necessary to allow us to carry on providing our patients with the excellent dental care and service that they deserve.

The following is included with your adult Wessington Way Membership Plan:

·         Two dental health checks a year with your dentist

·         Two plaque control visits a year with one of our dental hygienists

·         Any diagnostic x-rays that are clinically required

·         Assessment and advice appointments that are clinically required

·         20% discount on all dental treatment

·         Worldwide emergency, trauma and redundancy insurance

If there is any aspect of our care or service that you would like to comment on, please feel free to get in touch. We love your feedback!

Team news

We are delighted to welcome aboard two new trainee dental nurses, Laura and Paige.

Laura joined Wessington Way Dental Practice in the new year after deciding on a change in career. She had previously studied fashion and textiles at Newcastle College, and worked in fashion retail for 3 years. She is excited about starting her new career as a dental nurse and will begin her dental nursing qualification in the summer. Laura lives in Hebburn with her family and enjoys cooking, eating out, swimming and spending time with her friends and boyfriend, Ashley.

Paige has always been interested in dentistry but only recently decided to pursue a career as a dental nurse after working in retail. Paige lives in Seaham and enjoys shopping, art, cinema, walking her dog and spending time with friends, family and her boyfriend, Michael.

We hope you will join us in wishing the girls all the best for their futures at Wessington Way.

Welcome Laura and Paige

It is our pleasure to introduce to you, two brand new members of the Wessington Way Team. Laura and Paige have just started their dental nursing training at the practice and will begin their formal studies in the summer.

Online booking now available

New patients can now book an initial consultation online. Click here to book.

CQC Inspection

In December, Wessington Way Dental Practice were routinely inspected by the Care Quality Commission (CQC) who are the regulator of all health and social care services in England. The practice met all of the required standards which are:

1. Treating people with respect and involving them in their care.
2. Providing care, treatment and support that meets people's needs.
3. Caring for people safely and protecting them from harm.
4. Meeting required standards of staffing.
5. Quality and suitability of management.

If you would like to read our full inspection report, please click here.

Congratulations Karen!

We would like to congratulate our nurse, Karen Russell, on successfully passing her dental nursing qualification! Well done!