Merry Christmas to all from Wessington Way! Should you need us over the festive period, our opening hours are as follows:
Friday 21st December: 8am - 3pm
Saturday 22nd December: Closed
Sunday 23rd December: Closed
Monday 24th December: 8am - 5pm
Tuesday 25th December: Closed
Wednesday 26th December: Closed
Thursday 27th December: 8am - 5pm
Friday 28th December: 8am - 3pm
Saturday 29th December: Closed
Sunday 30th December: Closed
Monday 31st December: 8am - 5pm
Tuesday 1st January: Closed
Wednesday 2nd January: Normal opening hours resume
If you have a dental emergency outside of our opening hours, please dial 111 to speak to an NHS service operator about your dental emergency.
Monday, 10 December 2012
Thursday, 4 October 2012
National Customer Service Week
Last year, Wessington Way Dental Practice become the first dental practice in the country to be awarded the Customer First standard. This honour recognised that the practice strive to be the most patient centred practice in the country.
As we were the first in the industry to achieve this standard, Customer First wrote a case study on the practice's experiences with the awarding body. Click here to read our case study.
Also, this week is National Customer Service Week. To mark this, Customer First wanted to interview a prominent business leader in a customer-led industry and they chose our very own Martin Anderson! Click here to read his interview. You may be surprised by some of his answers!
As we were the first in the industry to achieve this standard, Customer First wrote a case study on the practice's experiences with the awarding body. Click here to read our case study.
Also, this week is National Customer Service Week. To mark this, Customer First wanted to interview a prominent business leader in a customer-led industry and they chose our very own Martin Anderson! Click here to read his interview. You may be surprised by some of his answers!
Monday, 1 October 2012
Welcome to the world Sophia and Lily!
Wessington Way Dental Practice would like to wish our team members Amanda and Karen a huge congratulations on the birth of their daughters Sophia and Lily, respectively.
Good luck girls and enjoy them!
Good luck girls and enjoy them!
Tuesday, 21 August 2012
Team News
There are exciting times ahead at Wessington Way!
We are delighted to welcome 3 new trainee dental nurses to our team: Ashleigh, Emelia and Louise. All 3 girls are new to dentistry so please bear with us while they learn the ropes!
Our new additions are needed as our practice manager, Amanda, and nurse, Karen, are departing to go on maternity leave in September. We wish them the very best of luck with the arrival of their first children.
During Amanda's maternity leave, Jayne and Suzanne will be taking on her role.
We are also bidding a fond farewell to our nurse of 4 years, Lauren. Although we will miss Lauren's cheerful presence, she is leaving for the best of reasons, to study dental technology at Leeds University. We wish her all the best.
We are delighted to welcome 3 new trainee dental nurses to our team: Ashleigh, Emelia and Louise. All 3 girls are new to dentistry so please bear with us while they learn the ropes!
Our new additions are needed as our practice manager, Amanda, and nurse, Karen, are departing to go on maternity leave in September. We wish them the very best of luck with the arrival of their first children.
During Amanda's maternity leave, Jayne and Suzanne will be taking on her role.
You said, We did
If you have been to the practice recently you may have been asked to take part in a survey regarding patient confidentiality. As we hoped, we have scored top marks in this area.
The Practice complies with the Data Protection Act 1998 and the Freedom of Information Act 2000. We have Data Protection policies in place which describe our procedures for ensuring that the personal information about our patients is processed fairly and lawfully. To ensure that we comply with the regulations in all respects, our patients need to read our Data Protection policy and sign to say that they understand it. We are currently in the process of providing our patients with this information for them to sign.
Next time you attend the practice we will be asking you to read the policy and to sign the declaration, if we have not done so already. Thank you for your co-operation and patience whilst we undergo this necessary task and, in any event, please do not hesitate to ask us at any time, to see our information governance policies, or any of our policies which may be of interest to you.
The Practice complies with the Data Protection Act 1998 and the Freedom of Information Act 2000. We have Data Protection policies in place which describe our procedures for ensuring that the personal information about our patients is processed fairly and lawfully. To ensure that we comply with the regulations in all respects, our patients need to read our Data Protection policy and sign to say that they understand it. We are currently in the process of providing our patients with this information for them to sign.
Next time you attend the practice we will be asking you to read the policy and to sign the declaration, if we have not done so already. Thank you for your co-operation and patience whilst we undergo this necessary task and, in any event, please do not hesitate to ask us at any time, to see our information governance policies, or any of our policies which may be of interest to you.
Floss or die! :)
We all know that you should brush your teeth twice a day, however, did you know that a third of bacteria in the mouth is found between teeth? As these are the areas that people tend to forget to clean, this is the most common area for gum disease and dental decay to start.
It is now more important than ever before to clean in between teeth with recent research showing a strong link between dental plaque and heart disease. The bacteria in plaque can reach the bloodstream through bleeding gums and cause the blood to clot. This can potentially trigger a heart attack.
As well as brushing your teeth thoroughly morning and night, you also need to be cleaning in between your teeth at least once a day. This is done by using dental floss or inter-dental brushes.
Some people find flossing tricky. Watching yourself in the mirror will make it easier. As will using a good quality floss. We recommend Crest Glide or Oral-B Satin floss. The following flossing technique is recommended by our dentist and hygienists:
Take about 50 cm of floss and wrap it around the second finger of each hand leaving a small piece to work with. Using your thumb and index finger, pass the floss between the teeth holding it in a 'c' shape round the tooth. Gently move it up and down below the gum line to wipe off the plaque. Repeat this between each tooth using a fresh piece of floss by winding it on round your fingers.
For larger spaces between teeth, inter-dental brushes are even more effective. Please ask your dentist and hygienist what is best for you.
It is now more important than ever before to clean in between teeth with recent research showing a strong link between dental plaque and heart disease. The bacteria in plaque can reach the bloodstream through bleeding gums and cause the blood to clot. This can potentially trigger a heart attack.
As well as brushing your teeth thoroughly morning and night, you also need to be cleaning in between your teeth at least once a day. This is done by using dental floss or inter-dental brushes.
Some people find flossing tricky. Watching yourself in the mirror will make it easier. As will using a good quality floss. We recommend Crest Glide or Oral-B Satin floss. The following flossing technique is recommended by our dentist and hygienists:
Take about 50 cm of floss and wrap it around the second finger of each hand leaving a small piece to work with. Using your thumb and index finger, pass the floss between the teeth holding it in a 'c' shape round the tooth. Gently move it up and down below the gum line to wipe off the plaque. Repeat this between each tooth using a fresh piece of floss by winding it on round your fingers.
Follow us
As well as keeping up-to-date with practice information on our website, www.wessingtonway.com, did you know that you can also follow us on Facebook? We would love to see some of our patients become Facebook friends so please visit us at http://www.facebook.com/wessingtonway.
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